Synchronization of EG Ajour app
Synchronization conflicts in the EG Ajour app
Last Updated: October 22, 2026CONTEXT This guide describes the most common error messages (synchronization conflicts) you may experience when you create, edit or synchronize registrations between the app and the web. The conflicts occur when the app tries to synchronize data that has been changed on the web in the meantime. RELEVANCE You will typically need this guide if:...
Synchronization error: Authentication error – check username and password (App)
Last Updated: October 22, 2026CONTEXT This guide describes how to solve a synchronization error in the EG Ajour app caused by an authentication error. The error appears with the message “The synchronization failed due to an authentication error. Check your username and password, and try again.” The app works offline by default and therefore uses your latest valid login...
Synchronization of the EG Ajour app
Last Updated: October 22, 2026Context Synchronization is the function that ensures that your data on the device always matches the data on the Ajour server. You can synchronize from both modules, Inspect & QA and AjourBox, and the procedure is the same regardless of which module you are working in. When you work offline, your registrations, comments and other...