Generally
Allowed file types (current list)
Last Updated: November 9, 2026CONTEXT This guide describes which file types you can upload in EG Ajour (both web and app). The restriction applies across the modules, and you encounter it when you try to upload a file or a document to the system. RELEVANCE You need this overview when you are going to upload files and are unsure...
Create a new user in Ajour System
Last Updated: November 9, 2026Context There are two ways to get access as a user in an Ajour system: either by registering yourself via the login page, or by being created by an administrator (web only). Both ways result in a welcome email with username and password as well as a link to log on to the system. Relevance ...
Definition of registration types.
Last Updated: November 9, 2026Types of registrations – concept clarification CONTEXT This concept clarification describes a tab bar in the EG Ajour system, in the Inspect & QA module, with five note types: Supervisory, Project, Defect, Preregistration and QA (KS). Each note type has an icon and a number showing the number of registrations of that type (web only). ...
EG Sasha in EG Ajour
Last Updated: November 9, 2026How to use EG Sasha – the AI assistant in EG Ajour CONTEXT This guide describes how to use EG Sasha – EG Ajour’s built-in AI chatbot (web only). EG Sasha is available around the clock on the right side of EG Ajour, and you can enlarge or reduce the chat window while you continue...
Email notifications
Last Updated: November 9, 2026Context EG Ajour automatically sends email notifications to users when changes occur on registrations, files or tenders that the user is associated with. The notifications are controlled (web only) partly via the individual user’s project permissions in the administration module, and partly via the user’s own settings. Relevance This guide is relevant if a user...
Find your system name for EG Ajour
Last Updated: October 22, 2026CONTEXT This guide describes what a system name is, and what to do if you need to log in to an EG Ajour system but do not know or cannot remember the system name. The guide applies to both web and app. RELEVANCE A system name is a unique part of the web address (e.g....
Home / Dashboard
Last Updated: November 3, 2026CONTEXT This guide describes the “Home” page in EG Ajour, which is the page you land on when you are logged in, and which works as a dashboard for the selected project. The page is web-based and gives you a quick overview of the latest QA changes, news, updated files in Box and access to...
Log in to an Ajour system (Web)
Last Updated: October 22, 2026Context The login page is the entry point to the web-based Ajour system. The page contains fields for email and password, a button to log on, and links to register a new user, recover a forgotten password and view public tenders without logging in. Relevance This guide is relevant the first time you need to...
Login page (Web)
Last Updated: October 22, 2026Login to EG Ajour (Web) CONTEXT This guide describes the login page for EG Ajour on the web and the functions available from it. RELEVANCE You need this guide when you want an overview of the options the login page offers – both for you who already have an account, and for you who need...
My settings
Last Updated: November 9, 2026Context Under the gear icon (web only) in the top navigation menu in Ajour, you’ll find a menu with access to language selection, my settings, and administration. From here you can open the “My settings” page, where you can update your personal details, change your password, and adjust your email and language preferences. Relevance This...
Overview of elements in a registration
Last Updated: November 3, 2026CONTEXT This guide describes which elements and details are shown on a registration in the registration overview in the web version of Inspect & QA, and how groups (tabs) are used to organise registrations for a registration type. RELEVANCE You need this guide when you need to understand what the various icons, fields and markings...
Reset Password
Last Updated: November 9, 2026Context The login page in Ajour (web only) contains a link “Forgotten password?”, which opens a dialog where you can order a new password for your user. An automatic email with a link to create a new password is then sent. Relevance This guide is relevant if you cannot remember your password and therefore cannot...
Switch between multiple Ajour systems (web and app)
Last Updated: November 10, 2026CONTEXT This guide describes how to switch between two different Ajour systems, for example your own company’s system and a customer’s system. The guide applies to both web and app. Each company has its own Ajour system with its own web address (system name), and your user is only created in that individual system. You...
The modules (Web)
Last Updated: November 3, 2026CONTEXT This guide describes the module menu in EG Ajour (web), which is found in the top navigation bar. From here you can switch between the modules you have access to: Home, Inspect & QA, FM, Box and Tender. The guide also describes the common help functions available from all modules, and what happens if...
Troubleshooting: You do not receive an email from EG Ajour
Last Updated: November 3, 2026CONTEXT This guide describes how to troubleshoot if you do not receive an expected email from EG Ajour. This most often applies when you need to activate your user for the first time or reset your password via “Forgot password?”, but it can also occur with daily update emails about changes to registrations, files or...
Where can you get the best help or support?
Last Updated: November 5, 2026CONTEXT This guide describes who to contact when you need help in Ajour, how to find help for specific functions, and what information you should provide when you contact support. The guide applies to both web and app. RELEVANCE You get faster and more precise help when you go to the right source from the...