CONTEXT
This guide describes how to switch between two different Ajour systems, for example your own company’s system and a customer’s system. The guide applies to both web and app. Each company has its own Ajour system with its own web address (system name), and your user is only created in that individual system. You therefore switch by going to the other system’s address or by selecting the other system in the app.
RELEVANCE
You need this guide if you are a user in several Ajour systems, for example because you work for a customer alongside your own company. There is no single login across the systems, so you must choose which system you are logged in to.
PREREQUISITES AND REQUIREMENTS
- You are created as a user in both systems.
- You know the system name (web address) for both systems. You can find it in the welcome email or in the browser’s address bar when you are logged in.
- You know your email and password for each system. The password may differ from system to system.
- For the app: You have downloaded the EG Ajour app from the App Store or Google Play.
GUIDE (step by step)
Web
📌 Note: There is no function for switching systems on the web. Each system has its own unique URL address, so you must open a new tab and enter the address.
Step 1: Open a new tab in your browser and enter the other system’s web address in the address bar, e.g. https://[systemname].ajoursystem.net.
You see the login page for the other system.
⚠️ Important: Each company has its own system name. Make sure you use the correct one before you log in.
Step 2: Enter your email and your password for the other system.
The fields are filled in with the details that belong to this specific system.
Step 3: Click Log in.
You enter the other system and can choose the modules you have access to.
💡 Tip: Save both addresses as bookmarks in your browser so you can open them quickly.
App
Step 4: Open the EG Ajour app and click Add system.
A pop-up appears where you must enter the Company URL, email and password.
Step 5: Enter the Company URL, your email and password for the other system, and tap Add.
The system is added and now appears in the list on the front page.
Step 6: Click the system you need to work in.
The app logs in to the selected system and shows the projects you have permissions for.
Step 7: Sign out of the system if you need to switch to another system.
You return to the list of systems and can select the next one.
💡 Tip: As the Company URL, you can enter the full address or just the text before
.ajoursystem.net.
💡 Tip: The app remembers the systems, so you only need to add them once.
NEXT STEPS
- Read the guide “Find your system name for EG Ajour” if you have forgotten a system name.
- Use Forgot password? on the login page if you have forgotten the password for one of the systems.
- Contact the system administrator in the relevant system if you lack access to a module.