Symptom #
The user calls and says that photos taken with the phone's camera app cannot be found via the import button in the Ajour app.
Description #
The first time a user accesses the camera in the app, the app will ask for permission to use the camera. When inside the camera and pressing the import button, the app will ask for permission to access photos and files. If the user does not grant this permission, no photos will appear.
Solution #
The user needs to go into the phone's/tablet's settings and find the area where permission to access photos and files is granted, and allow this.
