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EG Ajour Help
EG Ajour Help

Inspect & QA

  • Import of categories
  • User can’t see their registrations/ drawings on registrations in inspect/QA
  • User cannot create registration
  • User cannot delete registration
  • User cannot see any registrations other than their own

Users & permissions

  • Modules are “greyed out” and not accessible for the user
  • Remove user from project

General

  • Nothing happens when printing / downloading files

App

  • The user’s registrations disappear as soon as the user has created them
  • The user cannot see registrations or drawings etc. when accessing a project
  • The user does not know what to enter in the “system” field (the top one of the 3 fields on the login page)
  • User cannot add images from their gallery to a registration, the gallery is empty or the app has not been granted permission to access it

AjourBox

  • BimViewer button not visible / Cannot see IFC file in the viewer
  • User cannot see global folders in AjourBox
  • User cannot see their folder in AjourBox (Tildelt folder)

AjourTender

  • User cannot submit a bid on Tender
  • Where can I find the link for the tender and ESPD?
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Users & permissions

2 Docs
Last Updated: September 16, 2026

Modules are “greyed out” and not accessible for the user

Symptom The user logs in and cannot access the modules, as they are greyed...

Last Updated: September 16, 2026

Remove user from project

Symptom An administrator wishes to remove a user from a project, how is this...

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  • Guides
    • AjourBox
    • AjourTender
    • App
    • General
    • Inspect & QA
    • Users & permissions
  • English
  • Dansk