Skip to content
EG Ajour Help

EG Ajour Help

  • GuidesExpand
    • AjourBox
    • AjourTender
    • App
    • General
    • Inspect & QA
    • Users & permissions
  • English
  • Dansk
EG Ajour Help
EG Ajour Help

Inspect & QA

  • Import of categories
  • User can’t see their registrations/ drawings on registrations in inspect/QA
  • User cannot create registration
  • User cannot delete registration
  • User cannot see any registrations other than their own

Users & permissions

  • Modules are “greyed out” and not accessible for the user
  • Remove user from project

General

  • Nothing happens when printing / downloading files

App

  • The user’s registrations disappear as soon as the user has created them
  • The user cannot see registrations or drawings etc. when accessing a project
  • The user does not know what to enter in the “system” field (the top one of the 3 fields on the login page)
  • User cannot add images from their gallery to a registration, the gallery is empty or the app has not been granted permission to access it

AjourBox

  • BimViewer button not visible / Cannot see IFC file in the viewer
  • User cannot see global folders in AjourBox
  • User cannot see their folder in AjourBox (Tildelt folder)

AjourTender

  • User cannot submit a bid on Tender
  • Where can I find the link for the tender and ESPD?
View Categories
  • Home
  • Docs
  • General

General

1 Doc
Last Updated: September 16, 2026

Nothing happens when printing / downloading files

Symptom When the user clicks Print or Download on files, nothing happens and the...

© 2026 EG Ajour Help

  • Guides
    • AjourBox
    • AjourTender
    • App
    • General
    • Inspect & QA
    • Users & permissions
  • English
  • Dansk