Skip to content
EG Ajour Help

EG Ajour Help

  • GuidesExpand
    • AjourBox
    • AjourTender
    • App
    • General
    • Inspect & QA
    • Users & permissions
  • English
  • Dansk
EG Ajour Help
EG Ajour Help

Inspect & QA

  • Import of categories
  • User can’t see their registrations/ drawings on registrations in inspect/QA
  • User cannot create registration
  • User cannot delete registration
  • User cannot see any registrations other than their own

Users & permissions

  • Modules are “greyed out” and not accessible for the user
  • Remove user from project

General

  • Nothing happens when printing / downloading files

App

  • The user’s registrations disappear as soon as the user has created them
  • The user cannot see registrations or drawings etc. when accessing a project
  • The user does not know what to enter in the “system” field (the top one of the 3 fields on the login page)
  • User cannot add images from their gallery to a registration, the gallery is empty or the app has not been granted permission to access it

AjourBox

  • BimViewer button not visible / Cannot see IFC file in the viewer
  • User cannot see global folders in AjourBox
  • User cannot see their folder in AjourBox (Tildelt folder)

AjourTender

  • User cannot submit a bid on Tender
  • Where can I find the link for the tender and ESPD?
View Categories
  • Home
  • Docs
  • Inspect & QA
  • Import of categories

Import of categories

< 1 min read

Symptom #

The user's system is missing category groups in QA / Inspect respectively, or they wish to use category groups from other companies' Ajour Systems.

To import categories, the procedure is the same for both Inspect/QA.

Solution #

To import categories, the procedure is the same for both Inspect/QA.

If they are our standard templates, they can be found here:

If it is from another Ajour System, the URL of the other Ajour System must be entered here. Remember for example:

Please note that we do not copy from one Ajour System to another, unless this has been agreed upon between the companies.

Updated on September 16, 2026

What are your Feelings

  • Happy
  • Normal
  • Sad

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
User cannot see any registrations other than their ownUser can’t see their registrations/ drawings on registrations in inspect/QA
Table of Contents
  • Symptom
  • Solution

© 2026 EG Ajour Help

  • Guides
    • AjourBox
    • AjourTender
    • App
    • General
    • Inspect & QA
    • Users & permissions
  • English
  • Dansk