---
title: Change receiver on a registration
description: CONTEXT This guide describes how to change the receiver on a registration in the system. The function is available on web and lets you assign or change who is to receive and handle a given registration. RELEVANCE You need this…
url: "https://help.ajoursystem.com/en/docs/change-receiver-on-a-registration/"
updated: "2026-10-22"
category: "AjourInspect & QA / Manage a registration"
---

# Change receiver on a registration

CONTEXT



This guide describes how to change the receiver on a registration in the system. The function is available on web and lets you assign or change who is to receive and handle a given registration.



RELEVANCE



You need this guide if a registration has been sent to the wrong receiver, or if the receiver of a registration must be changed to another user.



Important: It is only possible to change the receiver on registrations under Supervisory, Project, Defect and Preregistration. It is not possible to link a receiver to registrations under QA.



PREREQUISITES AND REQUIREMENTS




The registration must belong to Supervisory, Project, Defect or Preregistration (not QA)



The registration must not have the status "Completed". A completed registration cannot be edited, so you must change the status before you can change the receiver




Note: It is possible to change the status of a registration even if it is set to "Completed". It is the editing itself (including changing the receiver) that requires the registration not to be completed




You must have one of the following permissions, depending on which registration you want to change the receiver on:



Own - allows you to change the receiver on your own registrations



Own Company - allows you to change the receiver on registrations that belong to your own company



Others - allows you to change the receiver on all registrations, regardless of ownership




How to find the permissions: The permissions for changing the receiver are located in the user's permission setup and are found by following this path:




Open the user under "User information", and go to the "Permissions" tab



Under "Project permissions", expand the item "Permissions"



Then expand "Inspect / QA"



Expand "Registrations", and below it "Edit"



Under "Edit" you will find the three specific permissions that control access to changing the receiver: "Own", "Own Company" and "Others"




Select the checkbox for the permission(s) the user must have, and save the change.



GUIDE (step by step)




Open the registration where you want to set or change the receiver. The registration opens in detail view.




Important: If the registration has the status "Completed", you must first change the status before you can edit the receiver.




Find the "Receiver" field in the registration. The field shows the current receiver, if one has already been selected.



Click the "Receiver" field. A list or search function opens, where you can find and select a new receiver.



Search or browse for the desired receiver, and select them in the list. The selected receiver is highlighted and shown in the field.



Confirm your choice of receiver. The "Receiver" field is now updated with the new receiver.



Click "Save" to save the change. The registration is updated, and the new receiver is now linked to the registration.



Check that the receiver has been updated correctly by opening the registration again or by looking at it in the registration list.




Tip: If you cannot find or select a specific receiver, it may be because you are missing the necessary permission (Own, Own Company or Others). Contact your system administrator if you need extended permissions.



NEXT STEPS




Review user permissions under the Permissions tab if you experience limitations.



See the guide on creating registrations if you also need to set the receiver when creating a new registration



Look into the options for changing status if a completed registration must be reopened for editing